Consulting Solutions for Insurance

Cansulta helps insurance operators everywhere succeed with strategic advisory and expert support from vetted consultants.

Transform and grow your business!

How Cansulta Supports Insurance Operations

At Cansulta, we offer a wide variety of solutions to improve the competitiveness of insurance operations, with focus on accelerating digitization to stay relevant in the digital age, streamlining operations and reducing cost, expanding market reach, and delivering a superior customer experience to meet the evolving needs of customers and reduce client churn.

The current generation of digital natives expects instant access, immediate responses, and demand rapid action. New technologies such as blockchain can be used to make payments processing more efficient and cost effective while artificial intelligence (AI) is on the rise to automate risk assessment and predict upcoming consumer needs and preferences. Competition is more fierce with the rise of digital-only banks, FinTechs, and non-traditional financial services companies. New regulations are also rolling out to help keep up with the pace of innovation and to protect consumers. For all these reasons and more, financial services companies must implement the right solutions to effectively evolve.

Work with us to design and implement custom strategies and plans that will maximize your business performance.

Our high-value services for Property & Casualty (P&C) insurance operations include (but not limited to):

Customer Experience (CX) Strategy

Implement strategies to transform your customer journey

Assess current marketing strategies and identify opportunities to strengthen positioning and target outreach across all channels
Understand your customer preferences
Enhance your mobile experience
Tap into new markets
Boost your online and social media presence
Create the right content

Organizational Culture: Refresh & Redesign

Reimagine your organization for growth & success

Evaluate and plan organizational capacity and capabilities
Implement strategies to hire, train, and retain staff, and address skills gaps
Restructure teams and programs to improve quality and outcomes
Coach, prepare, and support leaders and managers in implementing change
Foster a culture of innovation

Business & Digital Transformation

Stay relevant and competitive

Harness the power of digital technologies to stay relevant and competitive against digital-only banks and other FinTechs, and to keep abreast of changing customer demographics and buying behaviours
Introduce RPA to achieve significant operational efficiency and meet the high demands for auditing, security, data quality, and operational resilience
Implement strategies to transform your customer experience such as, analyze all your customer touchpoints to build personalized end-to-end customer journeys, develop a truly omni channel capability, simplify & expedite account opening process
Find the right FinTech partners to provide a simplified and intuitive customer experience

Leadership, Employee Engagement & Change Management

Encourage & empower great leadership

Design a strong business case and understand supplier market capabilities to develop targeted strategies and achieve greater efficiencies and higher returns through optimum sourcing models
Get support to manage the transaction process, and supplier transitioning and governance
Assess recommended software and service providers that best aligns with your business needs

Implement strategies to transform your customer experience, including analyzing all your customer touchpoints to build personalized end-to-end journeys.
Develop a true Omnichannel capability to simplify and expedite the account creation process.
Research and recommend the right technology partners to provide a simplified and intuitive customer experience.

Plan for the future by defining the best organizational structure and roles needed to drive business forward.
Evaluate and plan organizational capacity and capabilities.
Implement strategies to hire, train, and retain staff, and address skills gaps.
Restructure teams and programs to improve quality and outcomes.

Build unique digital capabilities to stay relevant and competitive, resulting in more efficient operations.
Harness the power of digital technologies and data to make operations more efficient.
Integrate systems and new technologies to reduce operating costs.
Improve automation of core processes and improve communication and collaboration.
Turn data into insight with optimal data science, analytics and reporting.
Transform your entire operating model.

Coach, mentor, and support leaders and managers in implementing change effectively.
Revitalize your Employee Experience and Engagement practices.
Restore your workforce, resulting in more engaged and loyal employees.
Implement impactful strategies to hire, train, retain and reward staff.
Craft a vision and plan to implement and embed change.

Subscribe & Save

Subscribe
& Save

UNLIMITED INTROS.
NO BOOKING FEES.
PRIVATE COMMUNITY.
FREE EVENTS.

Starting from $99/mo

Featured Consultants

Our roster of 100+ vetted consultants includes those with specific experience working with Property & Casualty and Life insurance entities and operations, who can offer ready-to-go or custom solutions to meet your unique business needs.