Description
Overview:
Process Mapping offers a vital visual representation of business workflows, capturing every detail from start to finish. This service helps to analyze and understand the intricate details of each process, aiding in problem identification and solution development. By visualizing processes, stakeholders can better engage with and optimize their workflows.
Scope of Services:
- Initial Review: Assess existing process maps to understand current methodologies and identify areas of improvement.
- Process Mapping Sessions: Conduct detailed sessions to map out current (“as-is”) processes, focusing on all relevant aspects of the workflow.
- Customer-Centric Approach: Ensure that all process maps reflect the company’s values and are oriented towards enhancing customer satisfaction.
Deliverables/Outputs:
- Comprehensive process mapping sessions.
- Detailed Current-State (As-Is) Process Maps.
- A professional recommendations presentation detailing findings and suggesting improvements (delivered in PDF format).
Timing:
- The entire process mapping project is designed to be completed within 2-4 weeks, with exact scheduling to be determined in consultation with the client.
Assumptions:
- The consultant will work part-time within agreed-upon hours.
- Client’s stakeholders and process owners will be available as required for effective completion of mapping.
- All process maps will be developed using MS Visio and provided in both Visio and PDF formats for accessibility and convenience.
- The client will actively provide feedback and approve deliverables within 5 business days of final submission.
- Necessary source materials, data, and company branding guidelines will be made available by the client.
Additional Provisions:
- Any tasks or requirements outside the agreed scope of work will be subject to a separate engagement and negotiation.
PRICE: Starting from $500.00 USD