David R.

Case Study 1 (2023-current):

• Client name: An Indigenous-led tech not-for-profit organization
• Short description of work: Leading the development of a learning and communications platform that uses familiar channels like WhatsApp and Messenger to bridge educational gaps, foster engagement, and deliver vital resources to people living in remote and marginalized communities.

Case Study 2 (2022-current)

• Client name: A US-Indian tech agency
• Short description of work: Helping to build a stronger presence in the Canadian market while supporting the establishment of nationwide strategy and operations. Serving as product / account manager on web and mobile app development projects.

Case Study 3 (2022-23)

• Client name: Cansulta
• Short description of work: Advised and supported product evolution and overall business strategy. Designed and implemented a pilot program for Associates. Created website content to help improve SEO performance. Developed strategy documents and presentations. Conducted market research to identify new opportunities and target markets. Participated in candidate vetting and recruitment.

Case Study 4 (2021-2022)

• Client name: A global building materials manufacturer based in Mexico
• Short description of work:
  • Supported current state assessment and gap analysis of the entire IT environment, as well as a comprehensive Transformation & Sourcing Strategy covering IT operating model, multi-vendor sourcing approach, service mgmt., new tools and platforms.
  • Managed the entire RFP process and selection of vendor(s) across global IT, HR, Network, Security and Finance & Accounting.
  • Ensured a smooth transition of services from the incumbent service provider to the new service providers across all IT towers.
  • Advised and implemented new processes and tools to address key issues and challenges.
  • Supported the deployment of ServiceNow for Global HR Services.
• Result: This engagement became a gold standard for transformation and strategic sourcing projects within the consulting firm. Over US$ 400Mn in potential savings for Client within a 5 year period.

Case Study 5 (2020):

• Client name: JAMPRO
• Short description of work: Supported the initial product strategy and planning phase of a new Career Pathway Framework (CPF) platform for the Jamaica Global Services Sector. Played a key role in defining platform governance, as well as core features, design and functionalities of the solution.
• Result: A clear strategy and approach to develop and implement the CPF platform.

Case Study 6 (2020):

• Client name: Confidential
• Short description of work: Product strategy and implementation support for a new proprietary platform designed to serve as a one-stop-shop investment portal for the Global Services industry. This involved developing and integrating a new framework and tool to rank 80+ countries on their digital competitiveness. Also introduced new design features and core functionalities to enhance the platform.
• Result: Enhanced features and functionalities. Successful MVP launch.

Education & Professional Development

• Certified Quality Improvement Associate (CQIA), American Society for Quality (ASQ), 2015
• Bachelor of Arts, Business Management, University of Sunderland, 2015

Notable Career History

• Founder & CEO, Pronovean Inc., 2021-present
• Management Consultant, Avasant, 2016-2022
• Business Owner, Vantage Point Photography & Video Services, 2010-2016