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About Me

Location
Ontario, Canada
Languages
English

I am a Global Human Resources Executive & CHRO with over 30 years of experience in corporate, healthcare, and public sector human resources, governance, and inclusion and equity practices.

Within the community and in my professional space, I am known for having integrity, high standards, accountability, and sound judgment and decision-making. I excel at building consensus and respectfully challenging the status quo with the intent of developing alternative strategies, leading to the achievement of success.

“Without courage, you cannot practice any other virtue consistently.” – Maya Angelou

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 5.00 rating from 3 reviews
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Experience

Recent work

  • Information and Communications Technology Council (ICTC) – Contributed to the research, writing, and support of the report A More Equitable Rebound: Inclusive Career Mobility and Advancement Beyond Covid-19. This new ICTC report explores the lived experiences of equity-deserving groups in the Canadian labour market following the disproportionate impact of COVID-19 on workers from Black, Indigenous, racialized, immigrant, and newcomer communities. It offers concrete recommendations for managers and employers to improve equity in career advancement and mobility. Read the report.
  • Project Leader – Reviewed and developed board governance frameworks and recruiting practices from an inclusive lens to identify systemic barriers. Recommended and drafted inclusive governance and recruiting policies and frameworks for several clients, including Crown Agencies, Financial and Community Foundations, Non-Profits, and Public Sector entities.
  • Healthcare Organization – Reviewed Diversity, Equity, Accessibility, and Anti-Racism (IDEAA) strategies to engage and actively integrate IDEAA within organizational policies, programs, communications, and overall culture.
  • Developed and delivered a three-part Inclusive Leadership Conversations series for the CEO and senior leadership team to embed inclusive leadership practices within the organization’s culture.
  • Equity, Diversity, and Inclusion (EDI) Consultation Project – Completed a gap analysis of an educational institution’s EDI practices, comparing them to leading practices and reviewing policies and programs through an Equity, Diversity, and Inclusion lens.
  • Conducted an EDI Talent Resourcing Review and Gap Analysis in the healthcare industry, providing recommendations and action items to address gaps and move towards more inclusive hiring practices.

Notable Career History

Corporate, Facilitation, and Business Experience:

  • Senior HR Executive, CHRO, GridFern Strategic HR, Dec 2019 – Present
  • Senior Director, Culture, Diversity, Equity & Inclusion, Walmart Canada, Jun 2021 – Oct 2022
  • Vice President, Human Resources and CHRO, Echelon Insurance, May 2002 – Nov 2019
  • Interim Human Resources Consultant, Bridgepoint Hospital, Nov 2001 – May 2002
  • Senior Manager, Human Resources, Oracle Canada, May 1995 – Nov 2001
  • Human Resources Manager, Wellesley Central Hospital, Apr 1992 – May 1995

Board and Community Advocacy:

I serve on various non-profit, community, and advisory boards and committees, including:

  • Board Director, Humber River Health
  • Board Member, AIDS Committee of Toronto
  • Community Member, Region of Peel, Diversity, Equity, and Anti-Racism Committee (DEAR)
  • Board Director, Governance and Audit, Canadian Association of Black Insurance Professionals (CABIP)
  • Founding Advisory Committee Member, System-3 Inc.
  • Advisor, Governance and Human Resources Committee, Black Opportunity Fund (BOF)

I have also previously served as Board Chair and Vice Chair on other non-profit boards.

Qualifications

Education & Professional Development

  • CHRP, Certified Human Resources Specialist designation, Human Resources Professional Association of Ontario, 2009
  • CHRL, Certified Human Resources Leader designation, Human Resources Professional Association of Ontario, 2014
  • Advanced Human Resources certification, Queen’s University, Canada, 2000
  • Inclusive and Ethical Leadership Certificate program, University of South Florida, December 2023
  • Advanced Conflict Management Conflict Management and Mediation certificate program, Institute of Peace and Conflict Studies, Conrad Grebel University College, 2006
  • Anti-Racism Specialization Certificate program, University of Colorado, June 2022
  • Mental Health First Aid Standard certification, Mental Health Commission of Canada, Dec 2020
  • Faculty of Health Sciences, Workplace Mental Health Leadership Certificate Program, Quee’s University, 2017
  • Board Human Resources Committee Program (certificate), University of Toronto, Rotman School of Business, 2016

Knowledge Areas Knowledge Areas are the business domains and areas, or specialties, with which consultants, partners, and experts are most familiar.

Industries These are the industries and sectors in which consultants, partners, and experts have demonstrated knowledge and experience.

Recent work

  • Information and Communications Technology Council (ICTC) – Contributed to the research, writing, and support of the report A More Equitable Rebound: Inclusive Career Mobility and Advancement Beyond Covid-19. This new ICTC report explores the lived experiences of equity-deserving groups in the Canadian labour market following the disproportionate impact of COVID-19 on workers from Black, Indigenous, racialized, immigrant, and newcomer communities. It offers concrete recommendations for managers and employers to improve equity in career advancement and mobility. Read the report.
  • Project Leader – Reviewed and developed board governance frameworks and recruiting practices from an inclusive lens to identify systemic barriers. Recommended and drafted inclusive governance and recruiting policies and frameworks for several clients, including Crown Agencies, Financial and Community Foundations, Non-Profits, and Public Sector entities.
  • Healthcare Organization – Reviewed Diversity, Equity, Accessibility, and Anti-Racism (IDEAA) strategies to engage and actively integrate IDEAA within organizational policies, programs, communications, and overall culture.
  • Developed and delivered a three-part Inclusive Leadership Conversations series for the CEO and senior leadership team to embed inclusive leadership practices within the organization’s culture.
  • Equity, Diversity, and Inclusion (EDI) Consultation Project – Completed a gap analysis of an educational institution’s EDI practices, comparing them to leading practices and reviewing policies and programs through an Equity, Diversity, and Inclusion lens.
  • Conducted an EDI Talent Resourcing Review and Gap Analysis in the healthcare industry, providing recommendations and action items to address gaps and move towards more inclusive hiring practices.

Notable Career History

Corporate, Facilitation, and Business Experience:

  • Senior HR Executive, CHRO, GridFern Strategic HR, Dec 2019 – Present
  • Senior Director, Culture, Diversity, Equity & Inclusion, Walmart Canada, Jun 2021 – Oct 2022
  • Vice President, Human Resources and CHRO, Echelon Insurance, May 2002 – Nov 2019
  • Interim Human Resources Consultant, Bridgepoint Hospital, Nov 2001 – May 2002
  • Senior Manager, Human Resources, Oracle Canada, May 1995 – Nov 2001
  • Human Resources Manager, Wellesley Central Hospital, Apr 1992 – May 1995

Board and Community Advocacy:

I serve on various non-profit, community, and advisory boards and committees, including:

  • Board Director, Humber River Health
  • Board Member, AIDS Committee of Toronto
  • Community Member, Region of Peel, Diversity, Equity, and Anti-Racism Committee (DEAR)
  • Board Director, Governance and Audit, Canadian Association of Black Insurance Professionals (CABIP)
  • Founding Advisory Committee Member, System-3 Inc.
  • Advisor, Governance and Human Resources Committee, Black Opportunity Fund (BOF)

I have also previously served as Board Chair and Vice Chair on other non-profit boards.

Education & Professional Development

  • CHRP, Certified Human Resources Specialist designation, Human Resources Professional Association of Ontario, 2009
  • CHRL, Certified Human Resources Leader designation, Human Resources Professional Association of Ontario, 2014
  • Advanced Human Resources certification, Queen’s University, Canada, 2000
  • Inclusive and Ethical Leadership Certificate program, University of South Florida, December 2023
  • Advanced Conflict Management Conflict Management and Mediation certificate program, Institute of Peace and Conflict Studies, Conrad Grebel University College, 2006
  • Anti-Racism Specialization Certificate program, University of Colorado, June 2022
  • Mental Health First Aid Standard certification, Mental Health Commission of Canada, Dec 2020
  • Faculty of Health Sciences, Workplace Mental Health Leadership Certificate Program, Quee’s University, 2017
  • Board Human Resources Committee Program (certificate), University of Toronto, Rotman School of Business, 2016

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Reviews

  • Ercole P
    5 out of 5

    –

    Working with Ingrid was a fantastic experience for me (as CEO and project sponsor) but equally for all members of the team. Ingrid's open communication approach was welcomed by the team and her expertise was evident in terms of DEI but also the art of facilitation. Our Board and Staff participated in well run focus group sessions while Ingrid simultaneously supported me and the other project lead hone in on specific and measurable objectives of our plan. Ingrid was amazing to work with, and we have maintained a professional relationship ever since.

  • Andrea C
    5 out of 5

    –

    Ingrid is a consummate professional HR subject-matter expert with additional expertise in DEI particularly but not limited to the black experience/ perspective. Her corporate experience, especially around Finance Management, also gives her excellent SME skills that can be challenging to find in an HR professional.

  • Colett R
    5 out of 5

    –

    For over a period of twenty plus years, Ingrid has successfully navigated the challenges that are inherent with organizational growth and development. Successfully managed the relationships between senior leadership staff including CEOs and the Board Chairs / members. Navigated the growth of an organization from 100 to one that tripled in size, by being a sound, calm and influential resource and partner to the senior leadership team, while also ensuring that all staff from leadership to front line staff have a voice and are heard. Efficiently managed external vendors to ensure productivity and fiscal responsibility.

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